Nest, a Google-owned company that manufactures home appliances connected to the Internet, warned users Wednesday not to join the growing list of customers who want their "smart" products to be hacked because of poor security practices.
Owners of Nest Products, including the company's popular home security cameras, received the warning in an e-mail sent by the company, following a series of recent incidents in which customers complained about be harassed and tormented as a result of compromised devices.
"We strive to make sure that Nest's safety has not been compromised or compromised," writes Chandra. NestGeneral manager. "For the context, even if Nest customers may be vulnerable because their e-mail addresses and passwords are freely available on the Internet.
"If a website is compromised, it is possible for someone to gain access to users' email addresses and passwords and, from there, to all accounts using the same login information," he said. said Mr. Chandra. "For example, if you use your Nest password for a shopping site account and the site is violated, your login information may fall into the wrong hands. From there, people with access to your identification information can be the source of the type of problems they have encountered recently. "
Nest users can avoid being hacked by applying security measures, such as the use of strong and unique passwords to secure their accounts, the activation of the two-step verification and the assurance that their routers use updated software, Chandra added.
"We take the protection of the security of our users very seriously. To enhance password security, the team searches the Internet for violations and, when compromised accounts are detected, we temporarily alert you and disable access. We also prevent the use of passwords on known compromised lists, "he added.
"While we can not prevent password violations on the Internet, we are committed to limiting the impact of compromised credentials on Nest accounts."
NestThe warning came in the wake of several reports involving customers who remembered being digitally invaded by hackers who had successfully commandeered their Internet-connected cameras using previously compromised login credentials – a tactic known as the name of "stuffing of credentials".
Last month in Chicago, local news agencies reported that a family reportedly Nest The cameras and the thermostat were hacked by a person who used them to broadcast racial slurs and remotely adjust the temperature of the house, respectively.
"I could not believe that these devices that I had installed at home to monitor him, my family, were now being used against me," Arjun South told the local subsidiary of Good King News.
San Jose's Mercury News alike reported A few days ago, a Californian woman claimed to have been subjected to "five minutes of sheer terror" following a similar joke in which a hacker had used her home Nest camera to broadcast remotely a false message on an intercontinental ballistic missile attack from North Korea.
"She warned that the US had retaliated against Pyongyang and that residents in the affected areas had three hours to evacuate," said Lyons. "It looked perfectly legitimate, and it was noisy and caught our attention from the start."
Launched in 2010 by a former Apple engineer, Nest was acquired by Google in 2014 for $ 3.2 billion. It was then operated as a subsidiary of Alphabet Inc., Google's parent company, before merging with the Google Home Devices team in 2018.
Nest Products such as cameras, thermostats, doorbells and smoke and carbon monoxide detectors, among other devices, were sold in 21 products as of 2018, according to the company.